Usability Testing Resources

I am conducting a workshop at the WebCamp Zagreb, giving an introduction to usability testing. In preparing for the workshop I compiled a list of books and articles that I felt could be helpful for anyone interested in learning more about user-centered design and usability testing. Hopefully these resources will help you out as you discover more about usability testing.

(Note: The books are affiliate links!)

Usability Testing

Articles

Books

Online Usability Testing

  • UserTesting.com – A website where you can hire users to do to remote usability testing on your website quickly. They record the user’s screen and the user answers some questions on what is happening. Can be a quick solution if you cannot recruit your own users.
  • loop11.com – Another website that provides remote usability testing.

General Design

Articles

Books

  • Design of Everyday Things by Donald Norman. Great book that details different usability issues found in common items in everyday life, as well as positive examples of how these items can be improved. Reading this can help you think about any sort of product design.
  • Don’t Make Me Think – A short book by Steve Krug that provides an introduction to usability principles.
  • Designing the User Interface: Strategies for Effective Human-Computer Interaction – This is a great textbook written by Shneiderman & Catherine Plaisant for getting an overview and introduction to the field of designing interfaces and human-computer interaction (HCI). This book is often required reading in many undergraduate and graduate HCI courses.